We ship within 1-3 business days of you placing your order via Australia Post or Sendle depending on where you live. You will be sent tracking emails so you know where your purchase is at each stage of the journey.
Delivery times vary depending on your location. Once your purchase has been processed, the following delivery times are a guide only:
Brisbane – Following business day
QLD/NSW/VIC/SA/ACT 1-4 business days
WA/NT/TAS 4-12 business days
$10 flat rate shipping on order's under $59.00
$14 flat rate shipping on order's over $59.00
Free Shipping on order's over $250.00
As for our packaging, we like to keep it simple, bearing in mind our environmental footprint! We use minimal packaging with no bells or whistles but that doesn't make what's inside any less exciting! We use recycled boxes and packaging where possible.
Your basket may be sent 'folded' down just as we receive it from Ghana. This does not damage the integrity of the basket and it is easy to reshape, instructions will be provided with your basket, you can also find instructions here.
Sorry, we do not currently ship overseas.